Player nolan30 posted a message on 08/08 01:03 on the ZooValley & CadoVillage Forum: Problems with gifts. Answer him on ZooValley & CadoVillage and exchange with other players

HELLO, THANK YOU BCP FOR YOUR ANSWER. INDEED, I HAVE CONTACTED THE SC DIRECTLY AND MY GIFTS, SHOULD BE SENT THIS WEEK. GOOD GAMES!!!!!!!

---

You don't have to do anything, it's up to customer service to validate the gift, and in general, it goes pretty fast... And I've always received all my gifts I've won. Don't worry, it's a serious site:)
Try to check with customer service to see if it's really been a long time since you've won them?

Hello!!!! Same thing for me. I am waiting to receive a cheque for 30 euros and a "led" candle. Same status "waiting for validation"... but do you have to tick one of the boxes? because I don't intend to exchange them or any other for points. Or you don't have to tick anything, and the winnings are validated alone? thank you for your answer but as this is the first time I win, I prefer to take my information directly from the forum...

good fun!!!!

---

Hello I wanted to know as a new member... I won gifts will I receive them (it's still waiting for validation...) or am I forced to redeem for points?

🙋 Of

course you will receive them 👏 Once validated they will be sent to you quickly enough 🎤 🍸🍸

---